Customer policy

Payment Policy

This page lists exactly what the checkout accepts today.

What we accept

The checkout supports Visa, Mastercard, American Express, WeChat Pay, Klarna and Afterpay, and that is the whole list.

Currency

Everything is priced and charged in United States dollars.

When you are charged

A single charge at checkout covers the order in full.

Card security

Cards are processed on the provider’s PCI DSS compliant systems; this website is not part of that path.

Declines and checks

A decline means no order and no charge. Should we need to verify something, we email within 1 business day.

Sales tax and fees

Sales tax is not added at checkout – the price you see is the total you pay.

Refunds

Only the original method can receive a refund; the Refund and Returns Policy explains when.

Billing questions

Victory Ebike
1233 S Broad St, Philadelphia, PA 19147, United States
Phone: (267) 808-9696
Email: [email protected]
Hours: Open Mon–Sat: 10:00–20:00 | Closed Sunday.